Opinions, testimonies and experiences

At last, our dream has come true and we really couldn’t be happier

At last, our dream has come true and we really couldn’t be happier

Dear Ana,

At last, our dream has come true and we really couldn’t be happier.

It is all down to your help and we will be eternally grateful to you for it.

Congratulations on your work throughout the process, not only from a professional point of view (and you are undoubtedly the very best), but also from a personal one.


It was incredibly important to us to choose a clinic that showed empathy and had a friendly atmosphere. We wanted a clinic with the human touch, not just one with professional objectives. What can I say about all of you? I can only think of positive things to say. Dr Romero, who performed the transfer, gets a 10 out of 10 for patience. It was not an easy job and she tried again and again until it worked.

I really don’t know how to express all my feelings towards you, Ana, in words. You are an outstanding professional who always responds to e-mails and takes an interest in everything. You are a wonderful person with a huge heart and endless patience. I can assure you that I would think the same even if I were unhappy with the clinic (which I am not).

I hope to see you again shortly, Ana, when we try for a little brother or sister. I also hope we can continue to count on your work. You truly are wonderful.

Instituto Bernabeu, thank you for everything and thank you for changing our lives.

Warmest wishes from the bottom of my heart.

I would like to thank everyone for the care and service we have been given

Dear A.,

The journey since we began treatment at Instituto Bernabeu has been a long one. I would like to thank you for your marvellous care and attention. I would also like to thank everybody for the care and service we were given at the clinic.

Now we need to take some time to think our next steps through.

I would like to wish you all the very best.

Kind regards,

We feel incredibly lucky to have had fertility treatment at Instituto Bernabeu

We are very sad that transfer of the third frozen embryo did not turn out as expected. However, we are very grateful for the two wonderful daughters that we have.

I would like to take this opportunity to thank you and Dr Castillo very much for helping us to become parents. We feel incredibly lucky to have had fertility treatment at Instituto Bernabeu and will always be grateful for the donated eggs we received.

We would also like to say that we are incredibly happy with all the staff at Instituto Bernabeu. Both the nurses and administrative personnel were very kind and friendly.

Please pass on our best wishes to Dr Castillo.

Kind regards,

None of this would have been possible without you

None of this would have been possible without you

We’re so happy!!

I’m so happy to be sending you good news to tell you that everything is going well. I also want to thank you very, very much once again. None of this would have been possible without you. 

Thank you, thank you, thank you!!

Thank you for making my dream of becoming a mother come true

Thank you, IB Madrid and Dr Llaneza, for once again helping me to make my dream of becoming a mother come true. I also want to thank you for how kind you have always been to me.

Warm wishes.

We still can’t believe that we’re parents

My husband and I would like to share the amazing news that our daughter was born on the 14th — my due date! We still can’t believe that we’re parents and it is partly thanks to all of you at Instituto Bernabeu. Many, many thanks for helping us to make our dream come true and giving us this tiny miracle!!

We’d like to wish you all the very best and send hugs and kisses to the entire team at Instituto Bernabeu.

Best wishes

Many thanks, everyone, for this achievement

Many thanks, everyone, for this achievement

Many thanks, everyone, for this achievement.

Many thanks to Instituto Bernabeu for everything! Many thanks to the doctors, nurses, embryologists, Ana, the reception staff and, above all, Lucía and Dr Romero! God bless you!

We appreciate how comfortable and informed you have made the process

On behalf of my husband and myself, I would like to thank you and all the member of staff at the instituto for making the experience as relaxed and stress free as possible. 

We appreciate how comfortable and informed you have made the process, regardless of the outcome.  

I look forward to hearing from you tomorrow. 

Regards 

Words of praise are extended to the entire team for the excellent care received

First of all, my compliments to Dr Castillo on his skill, experience and expertise. The same words of praise are also extended to the entire healthcare team at Instituto Bernabeu for the care received and I would, of course, like to personally thank you and applaud everything you have done for us: your care, your smile and your warmth and, of course, how accommodating you have been right from the outset.

Good luck and thank you.

Words cannot express our thanks

Words cannot express our thanks

Thank you from the bottom of our hearts for accompanying us throughout the entire process. Words cannot express how thankful we are for your professionalism, warmth and understanding. Thank you. J. J. L.

Thank you so much for all your help, advise and patience along the way

We have been very well since our trip to Alicante and Bernabeu. Thank you so much for all your help, advise and patience along the way. We are over the moon happy at the moment but very sober and aware of the importance of the many possibilities of the first trimester. So, we are hopeful with a little apprehension on the side! 

We are very thankful and don’t know how to put into words how very kind and professional you and your team have been to us. You create a very special environment amongst you I hope you feel it too. 

We will keep you updated at significant junctions with progress. Please pass on our sincere gratitude and admiration to Dr. Castillo and all his team and indeed everyone at Instituto Bernabeu. 

Warmest wishes

We were amazed with the excellent services

This was the best decision I ever made to decide to go to Instituto Bernabeu in Madrid. The team from Madrid picked us up at the airport, the assistant stayed with us through the whole process and no waiting time at the clinic.

The way we were served, in impeccable French, Instituto Bernabeu shows that it is used to receive foreign patients. We were amazed with the excellent services. Congratulations to the whole team!

We were very excited and eager to find out what lay ahead

We were very excited and eager to find out what lay ahead

I’d like to express my thanks for how kind you were to us during our visit to the clinic.

We were very excited and eager to find out what lay ahead and I must say that we felt entirely at ease.

You will always remain close to our hearts

You will always remain close to our hearts. We would like to extend our thanks to your wonderful team because without your commitment, professionalism and dedication, our little miracle would never have happened.

He is such a wonderful blessing to our family

You might remember my husband and me travelled to IB Bernabeu on 27 December last year for embryo transfer and the good news is our baby son was born by C-Section on 7 September 2017 weighing 3.4kg! He is a beautiful, healthy baby. It is hard to believe he is 14 weeks old now (time is flying by) and we are just thrilled to finally become parents after 7 years trying. He is such a wonderful blessing to our family!

I wanted to let you and Dr Castillo know and to express our thanks to you and everyone at Instituto Bernabeu for the wonderful care we received in Spain. We are so grateful for your help and a healthy baby is such a wonderful gift.

All going well, we would love to try for another baby again.

Best wishes to you and your family (and everyone at Instituto Bernabeu) for the Christmas season and for a wonderful new year!

You gave lot of happiness to couples like us

You gave lot of happiness to couples like us

I cannot thank you much as we cannot explain in words that what does it mean for us. We were waiting for this news since June 2008 after getting married. Both of us cried a lot after hearing the news as it means a lot for us.

I like to thank all of you including the whole team of IB Madrid who supported the whole process (Please thank Dr. Bernabeu also from our side). Whatever I checked on Internet about reviews of IB, I must say that nothing was wrongly written on the Internet. You gave lot of happiness to couples like us.

You and your clinic are above 100% satisfaction and I recomend you any time

I personally and in the name of my wife would again like to express our deepest thanks to you and all of you high qualified professional specialst in working  to make  this wonder and miracle happen.

May you and your clinic be blessed always and may Mary Mother of God through here interverance through her son protect you always. You and your clinic are above 100% satisfaction and I recomend you any time. 

In the very best hands for a tough challenge

At 39 years of age and having experienced several pregnancy losses, my husband and I were really very concerned about making our dream to have children come true.

Having searched long and hard for a specialist clinic that would give us the answers we were not finding at a number of healthcare centres, we turned all the way from Switzerland to Instituto Bernabeu in Alicante. Right from the outset, we knew we are in the right place: the modern, top-quality facilities; the welcoming and personable team; the medical team’s experience; the impressive statistics…That’s when our long, and sometimes winding, journey began but we always knew in our hearts that Instituto Bernabeu was the right place for us. 

We are now the proud parents of a 3-year-old girl and are expecting our second child. We are eternally grateful to the team at Instituto Bernabeu for their constant, faultless care; for their professionalism and support; and, most of all, for their honesty and human touch.  Each and every member of the team was always there for us, supporting us in whatever was needed. We now know that we were able to access the services of a fertility clinic that, on a medical and scientific level, is up there with any other internationally-renowned clinic and, at the same time, we were treated with a level of respect and honesty that is not easy to find.

Our thanks go out once again to each and every member of the team for having made us so happy. We knew we were in the very best of hands right from the start.

We are missing you all

We are missing you all

Dear Dr.Bernabeu, 

We hope you, your family and everyone at Instituto Bernabeu are well. We are missing you all. You have a really wonderful and kind staff team.

Time has gone very fast in the last 4 years. Eric has now finished the nursery and he is just about to start the school in September. I just thought to send you Eric’s photos to show you the little bundle of joy that you have created for us. He is very excited to go to school, especially with a hat with his school uniform. He is going to XXXX Primary School. 

Hope you have a very good summer and not get too hot. We hope to be at Alicante again.

We’re very happy parents, thanks to you

Even though we intend taking our baby to see Dr Bernabeu and his team, we would appreciate it if you would pass the following words on to him:

Even though we intend taking our baby to see Dr Bernabeu and his team, we would appreciate it if you would pass the following words on to him:

Just as he once told us, determination has ensured that today our son fills our lives with happiness and we know that we would never have achieved this without your help.

We were desperate and lost when we went to see you and, in you, we found a level of humanity that we shall never forget.

You know that they are difficult times and moments for fighting back. What you gave us was the support and human touch that one needs in these cases and which we had not come across before.

You can feel very proud of the wonderful team you have since they all treated us with kindness and gave us the all-important support we needed.

Throughout the process, there was someone to go to to clear up our doubts or simply to get some words of hope. 

We will spread the word about the good work you do and, in fact, we’ve already recommended you to several couples. 

Thank you so much for making our dream come true. You will be forever in our hearts.

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